Job Description

Join the team at Hersheypark Camping Resort, campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full-hookup sites.

The Retail Assistant Supervisor is responsible for overseeing the daily operations of the country store and overseeing store employees.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Enter sales into the POS system

• Sell cross destination attraction tickets via the Galaxy system

• Refund merchandise and attraction tickets

• Conduct business with guests with a smile, enthusiasm, and professionalism

• Resolve guest opportunities in a timely and professional manner, taking steps to minimize any future opportunities

• Handle all payment transactions

• Oversee the store opening and closing procedures

• Complete end of day paperwork and audit store clerk banks/paperwork for accuracy

• Process the daily change order and audit merchandise and Galaxy vault banks

• Update standard operating procedures and training manuals

• Stock shelves and assist with rotating product to standard

• Ensure all orders are accurately received and put away to standard

• Receive orders in Eatec, process corrections and update pricing

• Receive, transfer and correct warehouse orders

• Process internal propane sales

• Accurately process write offs to standard

• Assist in overseeing store clerks to include training, coaching, delegating tasks, ensuring accuracy of accounting work, enforcing lunch break and child labor laws, and reward employees for exceeding expectations

• Assist with yearly inventory and ensure accurate counting of all store merchandise

• Assist with cleaning, sweeping, and mopping of the Country Store

• Act as manager on duty when necessary

• Perform other job duties as assigned

Qualifications:

• Must be 18 years of age or older

• Minimum 1 year supervisory experience in related field

• Must have a valid Driver's License

Knowledge, Skills, and Abilities:

• Must have the ability to multitask

• Strong basic math skills and handle cash with a high degree of accuracy

• Must possess problem solving skills

• Must be friendly, upbeat, and work well with other employees

• Must be able to interact with our guests with friendliness and professionalism

• Ability to stock bundles of firewood and bags of ice

• Ability to work individually and as part of a team

• Must display a positive attitude, eagerness to learn, and professional image 

• Must have the ability to safeguard confidential information

Job Demands:

• Physical requirements include standing at least 95% of the shift, walking, bending, pushing and lifting up to 35 pounds

• Must be able to work in a combination of indoor and outdoor weather conditions

• This is a part time, year round position. Applicants must be able to work any shift between the hours of 7 am and 11 pm. Applicants must be available weekdays, weekends, and holidays. Applicants can expect to work limited hours in the months of January through March and November through December and full hours in the months of April through October.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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