EDI Consultant Job at VDart Inc, Bolingbrook, IL

Z3d5QVVzYXhtMVBYajJsalFzTmJFR0lCSWc9PQ==
  • VDart Inc
  • Bolingbrook, IL

Job Description

Title: EDI Consultant

Location: Bolingbrook, IL

Duration: Contract

Key Responsibilities of an EDI Consultant
candidate with hands-on EDI experience, which is essential for this position. Ideally, the individual will have a background in retail or manufacturing industries, with a solid understanding of EDI mapping and strong documentation skills.



The role may involve:

Reviewing and evaluating existing EDI processes to identify areas for improvement.

Exploring and supporting new EDI requirements as they arise.



Scope/Purpose:
Real-time monitoring, tracking, and resolution of all EDI errors in OpenText, with root-cause documentation and trend analysis.
Owns ticket queue in ServiceNow, performs root-cause analysis (RCA), updates and closes tickets. This support role will require email communication to both internal & external stakeholders around EDI related issues, primarily through ServiceNow platform. EDI



Performance Measures/Expectations:

Create issue resolution documentation (incident description, root cause, steps to resolve)

For new processes, If no documentation exists create initial draft and schedule review (build knowledgebase)

Complete all training and knowledge transfer within timelines with positive feedback

All ticket communication completed within 48-hour response SLA; All ticket resolution completed within ServiceNow SLA



Reporting & Trends

Weekly slide deck (close of business Friday): ticket counts, response/resolution times, top errors

Monthly deep dive on root causes and corrective actions

Job Tags

Contract work,

Similar Jobs

Aveanna Healthcare

Licensed Practical Nurse (LPN) Job at Aveanna Healthcare

 ...Job Description Job Description Join a Company That Puts People First! Licensed Practical Nurse LPN We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, were proud to foster a workplace culture that celebrates diversity... 

Pescado West San Diego

Operations Manager Job at Pescado West San Diego

 ...skill. Previous management experience preferred. Excellent interpersonal skills and ability to motivate others to perform assigned tasks. Ability to prioritize and assign responsibilities to others. Good oral and written communication skills. Team building skills. Experience... 

Amazon

Communications Manager LATAM, Policy Communications and External Affairs Job at Amazon

 ...relations/issues management professional to join its Policy Communications and External Affairs team, with a focus on Latin America. This...  ...a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please... 

Jersey City Public Schools

Bilingual (Hindi/Gujarati/Urdu) Teacher Job at Jersey City Public Schools

Position Type: Teaching Opportunities 2026/2027 School Year Date Posted: 1/5/2026 Location: Jersey City Public Schools Closing Date: 06/30/2026 POSITION (S): Bilingual (Hindi/Gujarati/Urdu) Teacher REQUIREMENTS: New Jersey Teaching...

Arup

Graduate Geotechnical/Tunneling/Geological Engineer (Available 2026) Job at Arup

 ...for transportation, water/wastewater, or mining. Is this role right for you? Required: Bachelor of Science in Geotechnical Engineering, Geological Engineering/Engineering Geology, Civil Engineering with a focus in Geotechnical Engineering, Structural Engineering,...