Position Title: DIRECTOR OF COMMUNICATIONS - San Francisco, CA
Salary: $120000 - $150000
Other Forms of Compensation:
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Bon Appetit is seeking a Director of Communications to join our dynamic team! The Director of Communications is a strategic leader responsible for shaping, protecting, and amplifying Bon Appétit Management Company’s brand voice and reputation. This role oversees a talented communications team and drives proactive media engagement, storytelling, internal communications, and crisis response in alignment with the company’s mission, values, and business objectives.The Director works closely with the Vice President of Communications and company leadership to ensure that all communications reflect Bon Appétit’s distinctive culture of culinary innovation, sustainability leadership, and people-first hospitality.
Key Responsibilities include: Crisis and Sensitive Communications
• Oversee all brand reputation efforts, providing counsel and editorial review on all sensitive communications.
• Serve as a sounding board and advisor on emerging issues and risk management.
• Act as company spokesperson during crises that attract mainstream media attention.
• Conduct regular audits of bamco.com website content to ensure relevance, accuracy, and consistency with organizational goals.
• Oversee production of company publications including Bravo and Grazie Mille as well as video content, white papers, and other publications in partnership with the storytelling team.
Social Media
• Supervise content developers to ensure storytelling goals are supported through strategic social media engagement.
• Evaluate and refine social media content strategies to strengthen brand presence and thought leadership
Internal Communications
• Provide leadership and strategic oversight for all internal communications efforts.
• Ensure internal messages reinforce Bon Appétit’s values, culture, and business goals, and align with external messaging.
• Partner with corporate departments, executive leadership, and parent company Compass Group on key internal communications initiatives.
• Oversee the work of the internal communications manager on the development and distribution of companywide newsletters, webcasts, and executive communications.
• Support internal communication during crises or urgent company updates, ensuring tone, timing, and accuracy.
• Provide editorial and strategic guidance on the company intranet (Cervello), internal newsletters, and other internal channels.
Preferred Qualifications:
• Bachelor’s degree in communications, public relations, journalism, or a related field, or equivalent experience.
• 10+ years of progressive communications experience, including at least 3 years in a leadership role.
• Proven success in media relations, reputation management, and crisis communications.
• Strong writing, editorial judgment, and storytelling skills.
• Excellent interpersonal, project management, and mentoring abilities, including ability to work diplomatically and effectively with multiple executive leaders.
• Familiarity with the food service, hospitality, or sustainability sectors is preferred.
Apply to Bon Appetit today!
Bon Appetit is a member of Compass Group USA.
Associates at Bon Appetit are offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
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