Virtual Call Center Representative Job at JustInsurance LLC, Nashville, TN

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  • JustInsurance LLC
  • Nashville, TN

Job Description

Job Description

Job Description

Overview

We are hiring a reliable and friendly Virtual Call Center Representative to manage inbound and outbound customer calls. If you're a strong communicator who enjoys solving problems and creating a great first impression over the phone, this role is a great fit.

Responsibilities

  • Handle incoming calls from customers with licensing questions or support needs

  • Make follow-up calls as needed to ensure resolution

  • Document interactions accurately in the CRM system

  • Collaborate with internal teams to solve issues promptly

  • Deliver a professional, supportive experience every time

Qualifications

  • Previous call center or phone-based support experience preferred

  • Clear and professional verbal communication

  • CRM and Google Workspace proficiency

  • Stable internet and quiet home office setup

  • Dependable, focused, and customer-centered

Benefits

  • Work from home

  • Competitive pay ($20–$22 per hour)

  • Health insurance (full-time only)

Job Tags

Hourly pay, Full time, Home office,

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