Job Description

Employment Type: Part-Time Support Staff

Union Position: Non-Union

Work Schedule: Flexible schedule (days, evenings, weekends). Schedule varies based on the needs of the department. Supervisor will work with selected candidate to set a schedule designed to support the demands of the department.

Job Description:

SUMMARY
Works directly with students, either in one-on-one or small groups to provide academic tutorial assistance, helping students become independent learners that persevere and reach their academic goals.

ESSENTIAL FUNCTIONS
Supports the departments goal of providing students with supplemental academic support by:

1. Providing one-on-one and small group tutoring support
2. Providing subject-specific content strategies, attuned to different learning styles and preferences, to help students understand key concepts learned in class
3. Providing direct assistance in the use of equipment and learning materials needed for students success
4. Conducting class visits and assisting with publicizing the Colleges tutoring services
5. Assisting with the maintenance of accurate records in accordance to stated deadlines
6. Completing all necessary paperwork accurately and according to stated deadlines
7. Assisting with the development and maintenance of departmental instructional materials
8. Performing other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING
Education consistent with the department needs & minimum of Associates degree in related field of study.

KNOWLEDGE, SKILLS and ABILITIES
Demonstrated knowledge and competence in the subject matter. Ability to explain concepts to others effectively. Ability to multitask with varying levels of students and subject material. Ability to communicate with faculty regarding expectations of students, assignments, attendance at tutoring sessions and work completed. Ability to effectively communicate study strategies to ensure academic success. Ability to work comfortably with people from diverse backgrounds. Possess patience and positive attitudes in establishing an encouraging learning environment. Ability to maintain a professional atmosphere through:

• Professional decorum and appearance
• Ethical and professional conduct
• Promptness
• Courtesy and tact

Possess strong organizational and time-management skills. Possess excellent written, verbal and interpersonal communication skills. Ability to foster a team environment and work collaboratively. Ability to work accurately with great attention to detail. Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships. Possess working knowledge of administrative and scheduling concepts, practices and procedures with the ability to apply to varied situations. Demonstrated basic proficiency with Microsoft Office Suite. Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity. Possess sensitivity to appropriately respond to the needs of a diverse population.

COMPETENCIES

CRITICAL COMPETENCIES
Service Focus, Communications, Quality of Work

VERY IMPORTANT COMPETENCIES
Collaboration, Time Utilization

IMPORTANT COMPETENCIES
Adaptability, Continuous Improvement

PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
The work is performed in a normal, professional office environment. The work area is adequately lighted, heated and ventilated. Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking, standing, bending, carrying of light items such as papers, files, pamphlets, books, etc. Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

EQUAL OPPORTUNITY STATEMENT
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

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