Job Description

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that???s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Restaurant Digital Employee Communication Tools and Global HR Restaurant Employee Products where our vision is to Always be a... peopleled,productcentric,forward thinking &trusted technologypartner of choice.

The Sr. Manager Technical Product Management plays a pivotal role in optimizing business outcomes through strategic HCM technology solutions. This position involves guiding the assessment, planning, and implementation of HCM technologies to foster an agile and analytics-driven environment.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of EPP products and services to the entire McDonald’s environment.

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Accountabilities & Responsibilities

• Leadership - Defines product portfolio vision, strategy, roadmap, and backlog. Collaborates across teams to solve complex business challenges and provides technical leadership. Assess HCM Technology needs, evaluate McDonald's HCM technology requirements and align them with overall business objectives.
• Drive and Influence Innovation - Presents and influences company technology solutions for innovative outcomes.
• Stakeholder Engagement and Partnership - Partners with senior leaders and technical managers to align on long-term strategy viability.
• Communication and Business Acumen - Uses effective communication to keep stakeholders informed of technological advancements. Explains complex strategies to non-technical stakeholders and collaborates across teams for alignment on priorities and deliverables.
• Market Analysis and Competitive Intelligence - Stays updated on market trends, competitor offerings, and industry best practices. Conducts research to identify opportunities for innovation.
• Data-Driven Decision Making - Uses data analytics and feedback to make informed product decisions, track performance metrics, and improve user engagement and satisfaction.
• Problem Solving and Decision Making - Breaks down complex problems into simple solutions using strong, data-driven judgment.
• Continuous Improvement and Feedback - Promotes continuous improvement through feedback from customers, stakeholders, and team members to refine product strategies.

Qualifications

• 10+ years of technical product management or relevant experience with a bachelor’s degree or 8+ years relevant experience with a master’s degree.
• Experience leading technical teams and Agile self-managed teams that manage a strategically important product and/or a suite of products.
• Experience in influencing senior executives (VPs, SVP, CxO), and setting expectations for major cross-functional initiatives.
• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Excellent Leadership, including the ability to set clear goals and expectations, leading teams and partners through change, motivate and coach Product teams, identify and mitigate impediments to success, create a safe environment to learn, challenge, accept risk taking and a willingness to be wrong
• Broad technical knowledge in assigned domain area, including the latest ITIL technology trends or related methodologies
• Experience applying Product-centric methods and Agile ceremonies, best practices and lessons learned to optimize ways of working
• Highly experienced working collaboratively with a broad array of stakeholders to drive outcomes and solve complex technical challenges
• Excellent communication, presentation, storytelling, negotiation, influencing, business acumen, and problem solving skills
• Strong innovation skills to identify, develop, and make improvements to ways of working, services, or products
• Strong critical thinking skills to address and solve the most complex business and technical challenges
• Experience applying data analysis and visualizations to present complex business cases and recommendations to executive and nonexecutive audiences, making informed business decisions, and facilitate continuous improvement

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

Salary Ranges-$149,260.00 to $190,310.00

Competencies

Execution Proficiency

Background & Values

Strategic Proficiency

Building Blocks

Talent Proficiency

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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