Job Description

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries serving 70 million customers daily. As a global leader in the food service industry, our legacy of innovation and hard work continues to drive us. From drive-thru updates to delivery and mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can influence the world.

Role Overview

McDonald’s is advancing our Talent agenda and seeking a progressive, well-grounded Talent professional to lead the design of our Talent approach worldwide. The Senior Director, Talent Strategy & Design, is a key member of the Global Talent Leadership Team, reporting directly to the Global Talent Lead. This role provides thought leadership for our Talent strategy and toolkit, leading a team that listens to our business needs, shaping effective Talent tools to enhance performance and support business transformation and growth. The role acts as a strategic advisor to the global Senior Leadership Team, responsible for driving enterprise Talent strategy, upskilling leadership, building the talent pipeline, and fostering employee engagement.

This position is ideal for a commercially minded Talent professional who enjoys applying professional expertise to solve tangible business issues and add value. As the business transforms and grows, this role will be central to implementing Talent programs that expand our pipeline and develop our future. The role requires strong collaboration, influencing, project management, and data fluency skills. International and intercultural experience will be a significant advantage given the global scope of the role.

Duties

• Create and drive enterprise Talent strategy and design, consulting across the organization to shape direction, strengthen the Talent pipeline, and increase engagement.
• Lead strategy across all talent programs including Performance Management, Talent Pipelining, Competency Modeling, Skills & Coaching, Workforce Planning, and Inclusion.
• Partner with McDonald’s Global Shared Services People Experience team, Talent Leads, and People Partners to ensure effective deployment and tangible impact. Collaborate with Global Business Services leadership within Talent Acquisition and Talent Management to ensure seamless strategy execution.
• Work effectively with teams in Change Management, Organizational Design, Organizational Effectiveness, and Total Rewards to build enterprise Talent capability.
• Coach and develop the Talent Strategy & Design team to foster growth and enhance enterprise capability through strong partnerships with People Partners and Segment Talent Leads.
• Ensure Talent strategies are adaptable to create inclusive, universally applicable tools and processes suitable for office and restaurant environments, across different levels and countries.
• Operate with a mindset of continuous improvement and entrepreneurship, using strong influencing and communication skills to deploy tools effectively during transformation.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Business, or Psychology (required)
• PhD in Industrial/Organizational Psychology (preferred)
• Minimum 10 years of professional experience, including in a multinational environment
• Experience with SAP or related Human Capital Management Systems
• Deep expertise in Talent Management
• Experience with Talent Attraction & Workforce Planning (preferred)
• Experience working in international markets and matrix organizations
• Proven ability to deliver Talent solutions at scale, using enterprise transformation and technology, ideally SAP SuccessFactors
• Experience in Upskilling Teams
• Senior leadership experience and ability to collaborate with cross-functional teams; strong communication skills
• Strong executive presence and influence
• Ability to navigate ambiguity and lead change
• Comfort engaging with C-Suite and Board members
• International Leadership experience (preferred)

Salary Range

$193,000 to $251,000

Additional Information

At McDonald’s, we are People from all Walks of Life. We embrace diversity and are committed to creating an inclusive culture where everyone can be their authentic selves. We do not tolerate inequality, injustice, or discrimination of any kind. We are dedicated to community involvement and helping develop skills and aspirations for all.

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