Job Description

This range is provided by Jobot Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $55,000.00/yr - $75,000.00/yr Job details A growing Managed Services Company in Oklahoma City is seeking a professional and technical engineer or analyst to help support our customers. A Bit About Us We have a fun culture and a history of keeping great technicians and pushing them to take their career to the next level. Why join us? We have open jobs because we are growing and creating opportunities for our internal employees as well. Job Details We are looking for a Service Delivery Manager to join our growing team. This role is crucial to ensuring the seamless delivery of our services to our esteemed clientele. As a Service Delivery Manager, you will be responsible for managing the delivery of our services, from the initial concept to the final delivery, ensuring we meet the highest standards of service quality and efficiency. Responsibilities Manage all aspects of service delivery, from initial concept to final delivery, ensuring high levels of customer satisfaction. Develop and maintain strong relationships with clients, acting as the primary point of contact for all service delivery matters. Work closely with our engineering team to ensure that services are delivered on time and within budget. Regularly review and improve service delivery processes to increase efficiency and quality. Coordinate with various teams to address any issues or delays in service delivery. Ensure compliance with all relevant regulations and industry standards. Develop and implement strategies for improving service delivery, including introducing new technologies or methodologies. Provide regular reports on service delivery performance to senior management. Qualifications A minimum of 5 years experience in a service delivery role with a technology managed services firm or similar role in an enterprise environment. Proven experience managing the delivery of services from concept to final delivery. Strong knowledge of servers and other relevant technologies. Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines. Strong problem-solving skills, with the ability to think on your feet and make effective decisions under pressure. Excellent communication skills, with the ability to clearly and effectively communicate with clients and team members. A strong customer focus, with the ability to build and maintain strong relationships with clients. A degree in Engineering, IT, Business Management, or a related field is preferred. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. #J-18808-Ljbffr Jobot Consulting

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