Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
Wellspring Nurse Source is seeking a travel RDN - Registered Dietitian Nutritionist for a travel job in Tyler, Texas. Job Description & Requirements ~ Specialty: RDN - Registered Dietitian Nutritionist ~ Discipline: Allied Health Professional ~ Start Date: 0...
...is heavily focused on supporting attorneys through all phases of litigation, with a strong emphasis on the electronic discovery (eDiscovery) process. The paralegal plays a key role in managing complex litigation matters, particularly in overseeing the identification, preservation...
Overview: Become a Pediatric Registered Nurse with Hands of HopeDo you value the time you spend with your patients? Is it important to you that your patients... ...to make a real difference, but youll also be part of an inclusive, respectful work environment filled...
Find out how you can apply for a vacancy, industrial attachment or internship at Davis & Shirtliff.As part of its #ImprovingLives CSR activities, Davis & Shirtliff offers training attachment to deserving students in institutions of higher learning. Every year, however...
...Job Description LanceSoft is seeking a local contract nurse RN Case Management for a local contract nursing job in Riverside, California. Job Description & Requirements ~ Specialty: Case Management ~ Discipline: RN ~ Duration: 52 weeks ~36 hours per week...