Reservations Agent Job at FELIX, Los Angeles, CA

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  • FELIX
  • Los Angeles, CA

Job Description

We are currently looking for a talented, experienced Reservations Agent to join our team at Felix Trattoria! 

  • Part-time position (2-5 days a week including weekends, 7 hour shifts)
  • Experience with Resy
  • Making/confirming reservations
  • Responding to guest emails, phone calls and Resy text messages with a positive attitude. 
  • Directing calls to appropriate departments.
  • Maintains constant awareness of table availability in Resy reservations system and is constantly updating availability.
  • Appropriately tag all guest requests in Resy.
  • Handling special requests. 
  • Verify the total number of guests in each party
  • Demonstrates a pleasant demeanor and a sincere desire to be responsive to guest’s needs
  • Accurately handles reservations and communicates the restaurants hours of operation 
  • Addressing miscellaneous admin and data-entry projects during downtime
  • Supporting corporate team with administrative and office duties
  • Maintains cleanliness of the office. 
  • Completing light administrative work

Job Tags

Part time, Shift work, Weekend work, 2 days per week,

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