About Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Our client is the No.1 online platform for premium home services in Europe and Asia-Pacific. Currently operating in seven strategic markets: Germany, France, Switzerland, Italy, UK, Ireland, and Singapore, they offer an online platform where customers can easily book and pay for cleaning, gardening, and other household services. Our client also matches service providers with customers and ensures that the service is carried out to the customer’s satisfaction. They aim to make it convenient and hassle-free for people to access reliable and professional home services.
About the Role
As a German-speaking Customer Support Specialist , you will be the first point of contact for our customers, assisting them with a variety of inquiries related to cancellations, bid adjustments, booking amendments, profile updates, and post-service feedback. You will work closely with both customers and service providers to ensure a seamless experience and maintain our high standards of service.
Training will be provided, and your direct manager will provide guidance and support throughout the journey as we grow the business together. Being one of the pioneers of the team, there is potential for leadership responsibilities down the line as and when the department grows.
What you’ll do
Cancellations Handling:
Bid Ticket Management:
Booking Amendments:
Profile Updates:
Failed Identification Checks:
Post-Service Responses:
What You Bring
...alongside a dedicated team of board-certified subspecialty radiologists. We cant wait to meet you! As an Advanced TechnologistAssistant,you willbe onsite and able to perform a wide variety of routine duties including clerical, technical and patient related functions...
...Job Title CNC Operator Job Description: The CNC Operator will be responsible for creating, modifying, and optimizing CNC programs to machine parts and tools to precise specifications. This role requires an individual with in-depth knowledge of CNC machinery...
...Job Description Job Description Overview: TSA has several openings for Junior Physical Security Specialists at NAS Patuxent River supporting security administration requirements at various facilities. Duties will include physical and/or industrial security, access...
...FORKLIFT, Warehouse, Assembly & Production Pay starts at $20.05 plus $200 BONUS, and anincrease at 90 days Immediate start! Weekly pay. Earn over $800 a WEEK.... ...East Liberty manufacturing. Will Train! No experience required! Both 1st and 2nd shift opportunities...
...Care, including charitable contributions, corporate sponsorships, volunteer programming,... ...policy requirements.PRINCIPAL DUTIES AND RESPONSIBILITIES:Provides management, implementation,... ...collects information industry and corporate social responsibility trends, and best...