Job Description

JOB DESCRIPTION

One of Insight Global's largest pharmaceutical customers is looking for a PC technician local to La Jolla, CA to assist in moving their IT lab and all of its equipment. This person will be essential both before and after the move. Responsibilities listed below;

Before the Move:

- Inventory verification to ensure all items are accounted for.

- Plan and phase the work with the move team to ensure alignment.

- Verify Rubrik installation; install and test if missing.

- Ensure active backups are in place.

- Support in disconnecting and tagging lab PCs and accessories.

- Follow GxP guidelines for any Qualified systems prior to disconnection.

After the Move:

- Set up PCs and replace keyboards and mice as needed.

- Collaborate with external vendors for setup, including escorting them in the labs.

- Work with end users to verify system functionality and obtain signoff.

- Provide support for setting up Zebra printers and barcode scanners.

- Update CMDB entries, retire, and archive data for systems not moved.

- Transition to BAU (Business as Usual) support.

REQUIRED SKILLS AND EXPERIENCE

• Experience with hardware setup and troubleshooting (PCs, keyboards, mice).
• Knowledge of backup systems and ability to verify active backups (e.g., Rubrik or similar).
• Familiarity with CMDB updates and asset lifecycle management.
• Ability to disconnect, tag, and reconnect lab PCs and accessories safely.
• Understanding of GxP guidelines for handling Qualified systems.
• Ability to follow data integrity and archival procedures for systems not moved.
• Great written and verbal communication skills

NICE TO HAVE SKILLS AND EXPERIENCE

• Experience with Zebra printers and barcode scanners setup.
• Familiarity with Rubrik installation and testing beyond basic verification.
• Prior exposure to Business as Usual (BAU) transition in IT or lab environments.

Understanding of lab-specific IT requirements and controlled access protocols

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