This position balances ecommerce marketing and operations acumen and will play a critical role in the success of high-profile official stores for artist and entertainment brands. Responsibilities include managing the official direct-to-consumer online store for 15-20 artist and entertainment brands; building, maintaining and merchandising stores on the Shopify platform using eCommerce best practices such as SEO, encouraging conversions, creative promotions, pricing trends, product rotation and positioning; developing a yearly plan for stores considering key consumer holidays, seasonality, album cycles, and touring activity; working proactively with internal teams to identify and merchandise new offerings from Licensees, Tour and Wholesale divisions; liaising with internal and artist teams to recommend and develop DTC-exclusive merchandise offerings; collaborating with the marketing team to develop acquisition programs and execute marketing campaigns and promotions across owned and partner lists and properties; maintaining regular communication with client teams to provide store optimization suggestions and performance updates; liaising with partner warehouses to ensure accurate and timely receiving of goods and assisting with customer service as needed; managing store inventory and purchase requests for new and existing product replenishment; and working with international partners to develop and maintain x-US online stores. Qualifications include 3+ years of ecommerce experience, excellent communication and organizational skills, strong problem-solving and multi-tasking abilities, ability to maintain a positive and professional attitude, preferred experience in music, entertainment and/or retail industries, self-motivation and detail orientation, understanding of the “fan” mentality as it applies to marketing opportunities, product development, and customer service, and experience with HTML, CSS, Liquid is a plus but not required. The company strongly encourages employees to be fully vaccinated and follows health and safety protocols. Live Nation is committed to equal employment opportunity and provides reasonable accommodations for disabilities and religious practices.
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