Desktop Support Technician Job at TEKsystems, Los Angeles, CA

amdDQVdNQzNtMS9TajJGaVI4UmZFR2NFSUE9PQ==
  • TEKsystems
  • Los Angeles, CA

Job Description

Job Description

Job Description

Tasks and responsibilities

• Provide first level technical support of network and desktop equipment and provides basic training on network and use of office tools at a local site.

• Provide end-user support of general office tools, which includes troubleshooting and problem solving for access to various external systems such as the mainframe, servers, applications, internet and email systems.

• Escalate problems and issues in conformity with the escalation process for technical and administrative resolution.

• Manage the inventory of equipment ensuring that business continuity is maintained.

• Ensures that network and IT hardware and software are used and maintained in compliance with established standards/policy.

• Support hardware/software upgrades or OS patching, loading and provisioning of user IDs and system access.

• Create and maintain site documentation and/or operation procedures.

• Provide second level support for other sites needing help.

• Participate in workgroups and project management functions as necessary.

• Perform related work as required.

• Create and update tickets within the Remedy ticket management system.

• Attend required meetings.

• Work is typically Monday through Friday – 8 AM to 5 PM. After-hours or on-call via cell phone may be required as needed.

 

 

 

Job Tags

Work at office, Local area, Monday to Friday,

Similar Jobs

Talkiatry

Psychiatrist Job at Talkiatry

Talkiatry is led clinically by Dr. Georgia Gaveras, a board-certified child, adolescent and adult psychiatrist with an additional board-certification in addiction medicine. At Talkiatry, that means our psychiatrists are in control of their practice. Our support staff...

Contentizer

Entry Level Communications Assistant Job at Contentizer

 ...services that support businesses across multiple industries.Job Description:We are is seeking a reliable and detail-oriented Entry Level Communications Assistant to support internal and external communication activities related to logistics operations and customer... 

Sephora USA, Inc

Beauty Store Leader Inspire Teams & Guest Experience (San Francisco) Job at Sephora USA, Inc

A leading beauty retail company is seeking an Assistant Store Manager for their location in San Francisco, CA. In this full-time role, you will inspire and lead your team while ensuring exceptional client experiences and operational excellence. The ideal candidate should...

Select Staffing

SMT Operator Job at Select Staffing

DescriptionApply Now.Experienced SMT OperatorDay and Evening Shift AvailableThe SMT Operator is responsible for loading proper parts into machine and filling solder paste, the adjustment, set up and operation of SMT machines per job order and the monitoring... 

Vantor

Sr. Customer Support Manager - NASA & Civil Job at Vantor

 ...Support Manager to join our USG team, focusing on expanding the use of our satellite imagery and derived geospatial solutions within NASA and other U.S. Civil Government agencies . In this role, you will be responsible for expanding and growing existing multi-million-...