Job Description
Tasks and responsibilities
• Provide first level technical support of network and desktop equipment and provides basic training on network and use of office tools at a local site.
• Provide end-user support of general office tools, which includes troubleshooting and problem solving for access to various external systems such as the mainframe, servers, applications, internet and email systems.
• Escalate problems and issues in conformity with the escalation process for technical and administrative resolution.
• Manage the inventory of equipment ensuring that business continuity is maintained.
• Ensures that network and IT hardware and software are used and maintained in compliance with established standards/policy.
• Support hardware/software upgrades or OS patching, loading and provisioning of user IDs and system access.
• Create and maintain site documentation and/or operation procedures.
• Provide second level support for other sites needing help.
• Participate in workgroups and project management functions as necessary.
• Perform related work as required.
• Create and update tickets within the Remedy ticket management system.
• Attend required meetings.
• Work is typically Monday through Friday – 8 AM to 5 PM. After-hours or on-call via cell phone may be required as needed.
...in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their...
...motivated Restaurant Shift Managers for night shifts, 18 years old and older! Pay range $17.50-$23.00 DOE Boselli & Sons' LLC DBA McDonald's is an Equal Opportunity Employer. Start moving forward safely today McDonald's corporate-owned and franchise restaurants have...
...Phlebotomist at Labcorp summary: The Phlebotomist at Labcorp performs blood specimen collections using venipuncture and capillary techniques for patients of all ages, including special tests such as drug screens and paternity tests. The role involves accurate data entry...
...Schneider Electric is looking for a self-driven student pursuing a degree in Computer Science for a 12-week summer intern position as a Software Engineering Intern. The ideal candidate will have a strong background in Computer Science with strong mathematical skills and...
...curriculum and activities for 14 and 15-year-old students. Model positive youth development principles in facilitating workshops... ...communication skills. Must be flexible, enjoy working with teens, and have strong initiative to work in a team. Equal Opportunity...