Job Description
Duration
5
Duration Unit
Month(s)
Req Description
Description
TJU needs a team of 5 desktop techs to come in behind large deployments for the Epic project and provide some post-deployment support.
3-5 years’ experience
Enterprise Req Skills
windows 10,Break/Fix,citrix,microsoft office,troubleshooting hardware
Job Title
Desktop Support Technician
Top Skills Details
1. Proficiency with Windows 10 troubleshooting
2. Experience supporting a Citrix environment
3. Hardware troubleshooting - PCs/laptops/printers/mobile devices/scanners
4. Strong communication skills
Worksite Address
,Abington,Pennsylvania,United States,19001
Additional Information
Techs will work at all of the Abington/Aria clinical locations and physician sites. The five in-patient hospitals are: Jefferson Lansdale, Jefferson Abington, Jefferson Bucks, Jefferson Torresdale and Jefferson Frankford. Ideally the tech will have a primary location they are support, but need to be flexible and capable of getting to any of the other locations.
Drug Test Required
true
Experience Level
Intermediate Level
External Communities Job Description
Exclusive opportunity at top healthcare provider in the Philadelphia region. Need for 5 desktop technicians to help provide support after departments get new equipment deployed. 3-5 years of desktop experience with Windows 10 proficiency, hardware troubleshooting experience and ability to support a Citrix environment is necessary.
EVP
Contract at one of the largest health systems in the area. Exposure to both project based work as well as day-to-day support.
Direct support of the JNE EPIC project, ability to get healthcare experience - which is something many managers specifically look for - and be a part of a high-paced, results driven deployment team from start to finish on a project.
Work Environment
Clinical setting, working autonomously and with a team
Additional Skills Tags
windows 10,Break/Fix,citrix,microsoft office,troubleshooting hardware
Additional Skills & Qualifications
Strong communication skills. Will be supporting a variety of end users, including executives at times. Flexibility to get to multiple locations is a necessity as well.
Business Qualification
Impact to the Internal/External Customer
Deployments must be completed before EPIC go-live date or EPIC will not properly run, which will prevent patient documents and charts to run on the most up to date EMR software.
Interview Information
One and done phone interview with the manager
Why is Position Open?
Business Challenge
The organization needs additional hands to help support departments after the deployment team finishes deploying equipment into their environment. These techs will help troubleshoot any issues post-deployment and allow for all individuals to do their jobs effectively.
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