Customer Service Representative - (Hybrid) - Remote Job at Get It - Executive, Beloit, WI

Z2dpRldNSytuRjdaajJwblI4QllGbVlHS2c9PQ==
  • Get It - Executive
  • Beloit, WI

Job Description

We're looking for a detail-oriented and customer-focused Customer Service Representative to join our team! In this role, you'll assist customers by responding to inquiries, troubleshooting issues, and providing helpful solutions. You'll primarily handle email-based support, ensuring that each customer receives a timely and professional response.

This is a great opportunity for someone who enjoys problem-solving, communicating with customers, and working in a fast-paced environment.

What You'll Do:
Assist customers with inquiries, concerns, and troubleshooting via email.
Clarify customer requests and provide effective solutions.
Maintain accurate customer records and track interactions.
Utilize available resources to resolve issues efficiently.
Collaborate with internal teams to ensure customer satisfaction.
What We're Looking For:
High School Diploma or GED.
1-3 years of customer service experience, including chat or email support.
Strong communication and problem-solving skills.
Ability to adapt to various customer needs and technical platforms.
Schedule:
1st Shift: 6:15 AM - 2:45 PM, Sunday - Thursday
2nd Shift: 3:00 PM - 11:30 PM, Tuesday - Saturday
3rd Shift: 9:30 PM - 8:00 AM, Wednesday - Saturday
Training & Work Environment:
The first three weeks of training will be onsite in Beloit, WI.
After training, this role transitions to a hybrid schedule: 4 days remote, 1 day in-office.
If you enjoy helping others and want to be part of a supportive team, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Work at office, Remote work, Night shift, Sunday, Day shift, Saturday, Afternoon shift,

Similar Jobs

Farm Credit Services of America

Real Estate Appraiser Job at Farm Credit Services of America

 ...Summary With several recent promotions and retirements, we are excited to expand our already strong team. We are seeking a Real Estate Appraiser or one willing to train to be an appraiser who will complete real estate appraisals primarily within a defined territory... 

Wakefern Food Corp.

SAP Basis Administrator Job at Wakefern Food Corp.

 ...label development, and best-in-class procurement practices. About You Job Summary We are looking for an experienced SAP Basis Administrator. The Basis Administrator is responsible for the overall technical architecture, installation, administration, maintenance... 

Top Level Promotions

Administrative Office Assistant Job- Work from Home Job at Top Level Promotions

 ...Work from Home Office, Data Entry Remote Part-Time/Full-time Job About the Job Position: This remote entry-level role comes with training for qualified candidates. Depending on your expertise and desired area of interest, the remote duties may include work... 

Landry's

Sushi Sous Chef Job at Landry's

 ...Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision,...  ...hands-on, lead by example management style Assist the Executive Chef in the management of all back of house staff in an upscale / fine... 

Kickstarter

Remote Specialist, Community Support Job at Kickstarter

 ...You can read more about our benefits and working at Kickstarter at our Jobs page: Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we...