Consumer Assistant Mail Clerk Job at REVCO SOLUTIONS INC, Columbus, OH

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  • REVCO SOLUTIONS INC
  • Columbus, OH

Job Description

Job Description

Job Description

Description:

*In-office*

Now Hiring Full Time Consumer Assistance Mail Clerk

POSITION DESCRIPTION : The Consumer Assistance Mail Clerk plays a vital role in ensuring that all incoming and outgoing mail is accurately sorted, processed, and routed into the correct working queues for the Consumer Assistance Department.

ESSENTIAL DUTIES AND RESPONSIBILITY :

  • Receive, open and sort all incoming mail (paper, fax) related to consumer accounts
  • Accurately scan all incoming correspondence and faxes in accordance with standard procedures
  • Identify and assign the correct account numbers to all incoming correspondence
  • File all scanned documents into the correct working queues based on priority
  • Process and appropriately log all priority and certified mail, ensuring they are filed and tracked according to company protocols
  • Create and manage "Can’t Find" accounts for correspondence when the associated account cannot be identified.

HOURS: In-office, Monday-Friday 8:00a-5:00p EST

Requirements:
  • Experience in collections or a call center preferred
  • General knowledge of computers, Microsoft office experience preferred
  • Excellent written and verbal communication skills
  • Ability to multitask and work with various computer systems both internal and external
  • Strong written and verbal communication skills
  • Demonstrated ability to be a team player and work well with peers, superiors and subordinates
  • Demonstrated ability to adapt to changes with ease
  • High school graduate or equivalent

Job Tags

Full time, Work at office, Immediate start, Monday to Friday,

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