Automotive Master Technician / Shop Foreman Job at West End Auto Works, Houston, TX

andDQVhNZTFuRnZZZ214alJjZGNGbVlB
  • West End Auto Works
  • Houston, TX

Job Description

Job Description

Job Description

West End Auto Works is a family-owned, independent automotive repair shop committed to honest service, precision workmanship, and exceptional customer care. We combine technical expertise with integrity, professionalism, and a hospitality-driven approach to keep our customers confidently on the road. We are currently seeking a dynamic Lead Technician/Shop Foreman to join our team!

The Lead Technician / Shop Foreman is responsible for overseeing daily service shop operations while setting the technical and cultural standard for excellence at West End Auto Works. This role combines advanced hands-on diagnostic and repair expertise with leadership, workflow management, and mentorship of the technician team.

The Lead Technician ensures accurate diagnostics, efficient repair execution, high-quality workmanship, clear communication with service advisors and management, and a safe, organized shop environment.

Acting as a technical authority and team leader, this position plays a key role in driving productivity, customer satisfaction, and continuous process improvement while upholding the company’s commitment to integrity and exceptional automotive repair hospitality.

Responsibilities

• Lead and oversee daily operations within the service shop to ensure efficient workflow and timely completion of repair orders.

• Perform diagnostic evaluations, maintenance, and repairs on a variety of vehicles with high technical accuracy.

• Assign, delegate, and prioritize work among technicians based on skill level, workload, and shop needs.

• Provide technical guidance, training, and mentorship to junior technicians to support skill development and maintain quality standards.

• Conduct final quality checks on completed repairs to ensure all work meets company and manufacturer standards.

• Coordinate closely with the Service Advisor and management team to communicate official diagnoses, repair timelines, part(s) needs, and customer updates.

• Maintain a clean, organized, and safe work environment, ensuring compliance with company policies regarding cleanliness, organization, and safety standards.

• Monitor shop tools, equipment, and supplies, and report any maintenance, replacement, or general inventory needs.

• Support and champion process improvements to enhance shop productivity, customer satisfaction, and technician efficiency.

• Represent West End Auto Works’ commitment to integrity, quality workmanship, and exceptional automotive repair hospitality.

Requirements

• 5-10+ years of hands-on experience in professional automotive diagnostics, repair, and troubleshooting across a wide range of passenger road vehicles.

• Proven ability to accurately diagnose complex mechanical and electrical issues with minimal customer comebacks.

• Demonstrated leadership experience in a shop environment (lead technician, foreman, or informal team lead).

• Hands-on experience using shop management software (Tekmetric is a plus) in documenting technician findings and inspection reports (DVI)

• Ability to mentor, train, and provide technical guidance to technicians of varying skill levels.

• Strong understanding of shop workflow, repair prioritization, and time management.

• Excellent written and verbal communication skills, with the ability to clearly explain findings, diagnoses, repair needs, and timelines to service advisors and management.

• Commitment to quality workmanship, safety, cleanliness, and professional shop standards.

• High level of personal accountability, integrity, and attention to detail.

• Must be able to provide a verifiable work history (professional references).

• Authorization to work for any United States employer without visa sponsorship

Job Tags

Visa sponsorship,

Similar Jobs

Arrowhead Pharmaceuticals, Inc.

Summer Intern, Records Management Job at Arrowhead Pharmaceuticals, Inc.

 ...governance efforts at Arrowhead Pharmaceuticals by assisting with the organization, maintenance, and digitization of physical and electronic records. This internship offers hands-on experience in Management, Records, Intern, Summer, Business Services, Support, Compliance... 

AtkinsRalis

Transportation Planning Engineer Job at AtkinsRalis

 ...Transportation Planning Engineer Join to apply for the Transportation Planning Engineer role at AtkinsRalis 1 week ago Be among...  ...a variety of transportation planning projects, such as traffic and transit microsimulation, multimodal corridor studies, transportation... 

HouseSitter.com

House Sitter Wanted - Reliable House Sitter Needed In Los Angeles, Ca Earn $25.00 Per Hour While Caring For A Home! Job at HouseSitter.com

 ...a homeowner in Los Angeles, California, looking for a reliable house sitter to care for my home while I am away. The ideal candidate...  ...be responsible for managing trash and recycling to keep my home clean and organized.This position pays $25 per hour and offers a great... 

RCM Healthcare Services

Virtual Teacher of Vision Impairment (TVI) Job at RCM Healthcare Services

 ...Virtual Teacher of Vision Impairment (TVI) - School Based - Part Time - Must be Licensed in Missouri RCM Healthcare is looking...  ...to school students in MISSOURI. This position is 100% remote/work from home, utilizing our HIPPA/FERPA compliant platform with games, materials... 

Prime Staffing

Travel Pharmacy Technician Job at Prime Staffing

 ...Job Description Prime Staffing is seeking a travel Pharmacy Technician for a travel job in Concord, Massachusetts. Job Description & Requirements ~ Specialty: Pharmacy Technician ~ Discipline: Allied Health Professional ~ Start Date: 01/12/2026~ Duration...