Job Description

Description Audit Manager - Treasury Solutions, Payments and Enterprise Experience The Internal Audit team at Citizens is hiring an Audit Manager to lead audit activities on our Treasury Solutions, Payments, and Enterprise Experience audit team. The Audit Manager will oversee complex, high-risk audits of the bank’s Commercial Banking Treasury Solutions and Enterprise Experience divisions, including audits of Wire Transfer Operations, Automated Clearing House Operations, Real Time Payments, Trade and Supply Chain Finance, and Operations, and Enterprise Marketing. The Audit Manager will also guide other audit teams in the identification and assessment of payment-related risks and controls in audits of key bank functions. The Audit Manager will use existing knowledge and build additional knowledge of payment and operational practices, including regulatory requirements, through external and internal trainings, transferring the knowledge to members of the audit team during audit activities through execution of efficient and effective audit techniques. The Internal Audit team is made up of over 110 skilled professionals with the mission of consistently providing the Board, Audit Committee, Shareholders, and Executive Management with an independent and objective view of the effectiveness of the bank’s control environment, risk management practices, and culture. The Audit Manager plans, implements, and directs the completion of audit activities for areas of responsibility, based on corporate and industry risks. The Audit Manager reports to an Audit Director, and provides them with appropriate information regarding the status of the audit plan, issues, strategic business initiatives, etc., that affect the overall goals of the department. Primary responsibilities include Developing the audit approach for assigned audits, overseeing the execution of planning and fieldwork activities. Providing independent, objective assurance over the organization’s internal control framework and assists business line management by bringing a systematic, disciplined approach to the evaluation and improvement of the effectiveness of risk management, control, and governance processes. Write high quality audit issues with sufficient quantification and support for inclusion in audit reports to executive management. Drafting audit reports or conclusions for each audit conducted or supported, ensuring reports accurately reflect audit findings documented in audit working papers. Ensuring related risks, conclusions and recommendations are reasonable and well based and all audit reports are prepared in an efficient, timely and concise manner. Ongoing monitoring of audit issues to ensure they are appropriately addressed by the business, in a timely manner. Assisting in developing a professional staff capable of meeting team, department, and organizational goals; preparing staff to adapt to changes in the corporate environment and motivating them to higher levels of performance. Complete all mandatory compliance training. Qualifications, Education, Certifications and/or Other Professional Credentials At least 7 years of experience with an internal audit function, payment function, or public accounting firm, preferably in the banking industry Experience with risk management practices Project management knowledge and execution experience Excellent verbal and written communication skills Ability to effectively build and manage relationships with stakeholders throughout the organization Demonstrated ability to lead a team of professionals and coordinate with peers across functional teams and regions Ability to train and develop junior team members Must have Bachelor’s Degree CIA preferred Travel 5 – 10% Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday - Friday, 8:00 am to 5:00 pm Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Citizens

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