Job Description
"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
The Area Coach provides overall leadership and direct supervision of approximately 4 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.
The position is intended to be almost exclusively as support for the RGMs. The Area Coach accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant General Managers (ARGMs) on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.
Priority #1: Build Management Capability: People
Priority #2: Ensure Consistent Customer Satisfaction: Customer
Priority #3: Coach Process and Discipline Around the P&L: Sales and Profits
J.A. Sutherland, Inc. dba Taco Bell
J.A. Sutherland, Inc. dba Taco Bell
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